Practice Test 7 · 25 Questions

Smart Serve Practice Test 7

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Smart Serve Practice Test 7 Questions and Answers

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Alcohol and the BodyQuestion 1
Past 2 standard drinks on one occasion, which harms does Canada's guidance link to the increase?
1. Option A: Injuries and violence, to the drinker and others
  Correct answer
2. Option B: Long term liver damage in the drinker only
3. Option C: Physical harm to the drinker only
4. Option D: Hangovers the next morning only
Explanation
The guidance ties more than 2 standard drinks per occasion to a higher risk of harms to self and others, and it names injuries and violence. The risk reaches past the person holding the glass, so answers limited to the drinker are too narrow. Long term disease risk belongs to the weekly bands, not the per occasion figure.
Alcohol and the BodyQuestion 2
Two guests each order one drink. One takes a 341 ml bottle of 5% beer, the other takes a 250 ml glass of 13% wine. Who is closer to the per occasion mark of 2 standard drinks?
1. Option A: Both are the same, one drink each
2. Option B: The beer drinker, at about 1.9 standard drinks
3. Option C: The wine drinker, at about 1.9 standard drinks
  Correct answer
4. Option D: Neither, both are under 1 standard drink
Explanation
The 250 ml glass of 13% wine is about 1.9 standard drinks, while the 341 ml bottle of 5% beer is exactly 1. One order each does not mean the same alcohol. Convert both pours before you judge where a guest sits against the 2 drink mark.
Alcohol and the BodyQuestion 3
A guest has finished two 43 ml shots of 40% vodka, so 2 standard drinks, and orders a third. What does Canada's guidance say about that third shot?
1. Option A: It keeps her in the low risk zone
2. Option B: Past 2 standard drinks per occasion, injury risk rises
  Correct answer
3. Option C: The guidance only applies to weekly totals
4. Option D: Spirits are exempt from the per occasion guidance
Explanation
The guidance puts the rise in per occasion risk past 2 standard drinks. The third shot moves her past that mark, into the range where injuries and violence become more likely. Low risk describes the weekly band of 2 standard drinks or less per week, which measures something different. The guidance counts standard drinks from any beverage, spirits included.
Alcohol and the BodyQuestion 4
What does Canada's guidance say drives the acute risks on any single drinking occasion, such as unintentional injury?
1. Option A: The type of alcoholic beverage the guest chose
2. Option B: The time of day the person starts drinking
3. Option C: The price the guest paid for the drinks
4. Option D: Cognitive and physical impairment from too much alcohol
  Correct answer
Explanation
On any drinking occasion the risk of acute outcomes, such as unintentional injuries and violence, is strongly tied to cognitive and physical impairment from drinking too much alcohol. Alcohol has the same effect whichever beverage carries it, so the choice of drink is not the driver. What the guest paid and what hour it is change nothing about the alcohol.
Alcohol and the BodyQuestion 5
On Canada's weekly risk continuum, which weekly amount sits in the low risk band?
1. Option A: 2 standard drinks or less per week
  Correct answer
2. Option B: 5 standard drinks per week
3. Option C: 7 standard drinks per week
4. Option D: 10 standard drinks per week
Explanation
The continuum calls the risk of harm low for people who drink 2 standard drinks or less in a week. 3 to 6 per week is the moderate band, so 5 sits there. 7 or more per week is the increasingly high band, and every extra drink adds risk.
Laws and LiabilityQuestion 6
The Registrar decides your bar's advertisement breaks the guidelines and orders you to stop using it. What can you do?
1. Option A: Nothing, an order of the Registrar is final
2. Option B: Keep running the advertisement until a hearing is finished
3. Option C: Require a Tribunal hearing with written notice within 15 days
  Correct answer
4. Option D: Appeal to the municipal council that approved the premises
Explanation
Subsection 29 (4) of the Liquor Licence and Control Act, 2019 gives you 15 days after the notice is served to mail or deliver a written notice to the Tribunal and the Registrar requiring a hearing. The order takes effect immediately unless it says otherwise, so you stop using the advertisement while the process runs. After the hearing, the Tribunal may confirm, vary or rescind the order. Municipal councils have no role here.
Laws and LiabilityQuestion 7
A brewery representative offers to leave two free kegs for your launch night, on the house. What is the right answer?
1. Option A: Refuse, because section 30 of the Act bars manufacturers from giving away liquor like this
  Correct answer
2. Option B: Accept, as long as you sell the beer at your normal menu price to guests
3. Option C: Accept, as long as the kegs are used only for staff training sessions
4. Option D: Accept, as long as you record the gift and keep the record for a full year
Explanation
Section 30 of the Liquor Licence and Control Act, 2019 says no manufacturer, and no employee, agent or licensed representative of a manufacturer, shall give liquor to any person, except in prescribed circumstances or under the Registrar's standards. Section 22 of the licensing regulation (O. Reg. 746/21) points the same way from your side: a licensee shall not request, demand or receive a material financial or other benefit from a manufacturer. Selling the beer, using it for training or writing it down does not make the gift lawful.
Laws and LiabilityQuestion 8
Which support from a beer manufacturer may your bar accept?
1. Option A: Payment for the bar's radio advertising campaign
2. Option B: A cash rebate paid for every keg sold
3. Option C: A small quantity of branded glassware
  Correct answer
4. Option D: A new commercial dishwasher for the kitchen
Explanation
The Registrar's guidelines let a manufacturer provide a small quantity of branded items, such as glassware, when the volume is insignificant and the purpose is to raise the manufacturer's profile with customers. Cash, rebates and free liquor are named as prohibited inducements. A manufacturer may not pay for a licensee's advertising. Items essential to running the business, such as a dishwasher, staff uniforms or furniture, are also prohibited.
Laws and LiabilityQuestion 9
Which advertisement breaks the Registrar's advertising guidelines?
1. Option A: A sign in the bar's own window listing patio hours
2. Option B: A billboard for a vodka brand 100 metres from a high school
  Correct answer
3. Option C: A radio spot that names a brand of beer
4. Option D: A menu that lists wine prices by the glass
Explanation
The guidelines say stationary outdoor advertising should not be placed within 200 metres of a primary or secondary school, because it reaches people under the legal drinking age. Naming a brand is allowed. So is posting prices and promotions outside the premises or online, as long as the advertising stays responsible in nature.
Laws and LiabilityQuestion 10
Which claim may a liquor advertisement not make?
1. Option A: The beer is brewed in Ontario
2. Option B: The restaurant has a licensed patio
3. Option C: The wine goes well with steak
4. Option D: The drink helps you relax and sleep
  Correct answer
Explanation
The guidelines bar claims, direct or implied, of healthful, nutritive, curative, dietetic, stimulative or sedative benefits, and a better sleep claim is exactly that. Factual attributes of a brand, such as where it is made, are allowed. Advertisements may also not tie drinking to driving, to personal success, or to any activity that needs care and skill.
Laws and LiabilityQuestion 11
A local promoter who holds no licence and no permit wants to advertise a liquor brand at an event. Do the advertising rules apply to him?
1. Option A: Yes, the rules bind every person who advertises liquor, licensed or not
  Correct answer
2. Option B: No, the rules bind licensees and permit holders only, not the public
3. Option C: No, the rules bind manufacturers only, not independent promoters
4. Option D: Yes, but only if the event takes place on licensed premises
Explanation
Section 29 of the Liquor Licence and Control Act, 2019 opens with the words no person, so it reaches anyone who advertises liquor. Section 21 of the General regulation (O. Reg. 745/21) confirms the point: a person who is not a licensee or permit holder may advertise liquor if they comply with the Registrar's advertising standards. Where the event is held does not change who the rules bind.
Checking ID and MinorsQuestion 12
A guest offers a Canadian birth certificate to prove that she is 19. What is the problem with it?
1. Option A: It shows the wrong province of issue on its face
2. Option B: It only works when paired with a second piece of ID
3. Option C: It carries no photograph, so the ID rules reject it
  Correct answer
4. Option D: Birth certificates in Canada expire after ten full years
Explanation
The rules require a photograph, and a birth certificate has none. Section 9 (1) of O. Reg. 746/21 (Licensing) sets that requirement. The AGCO says it directly: never accept ID without a photo. A birth certificate is also absent from the AGCO's list, so a second piece does not rescue it. The province on the document and any expiry date are beside the point.
Checking ID and MinorsQuestion 13
A guest who appears under 19 does not drive and holds no passport. Which ID on the AGCO's list would work for him?
1. Option A: A bank card that carries his photo
2. Option B: His Ontario health card
3. Option C: A photo of his passport page on his phone
4. Option D: An LCBO BYID photo card
  Correct answer
Explanation
The LCBO BYID photo card is on the AGCO's list of accepted ID. A photo card issued under the Photo Card Act is another option for a person who does not drive. A bank card and a health card are not on the list. A picture on a phone is not the document itself. The AGCO tells you to hold the ID in your hands and examine it.
Checking ID and MinorsQuestion 14
A guest shows a Canadian Citizenship Card with a photograph, issued in 2015. What does the AGCO's list say about this card?
1. Option A: It counts only if it was issued before February 1, 2012
  Correct answer
2. Option B: It counts, because it is a piece of federal identification
3. Option C: It counts only when a Canadian passport comes along with it
4. Option D: It never counts as valid identification for buying alcohol
Explanation
The AGCO accepts a Canadian Citizenship Card with a photograph only if it was issued before February 1, 2012. A 2015 card fails that test. Ask for another form from the list, such as a driver's licence, a passport or an LCBO BYID photo card. Federal origin alone does not put a document on the list. Older citizenship cards do count on their own, so the card is not banned outright.
Checking ID and MinorsQuestion 15
A guest who appears under 19 shows a Canadian Permanent Resident Card. Is it accepted ID for a liquor sale?
1. Option A: No, because only ID issued right here in Ontario counts
2. Option B: Yes, but only when paired with a second piece of ID
3. Option C: Yes. The AGCO lists the Canadian Permanent Resident Card as accepted ID
  Correct answer
4. Option D: No, because the card is issued mainly for travel purposes
Explanation
The AGCO lists the Canadian Permanent Resident Card as accepted ID. The secure Indian Status Card (Canadian) is on the list as well. Both carry a photo, a date of birth and a government issuer. That is what section 9 (1) of O. Reg. 746/21 (Licensing) asks for. The list is not limited to Ontario documents, and a card on the list stands on its own.
Checking ID and MinorsQuestion 16
A guest who appears under 19 holds up his phone with a photo of his driver's licence on the screen. What should you do?
1. Option A: Accept it if the photo on the screen is clear
2. Option B: Ask for the licence itself and examine it by hand
  Correct answer
3. Option C: Accept it if he also texts you his birthdate
4. Option D: Accept it if the screen shows the front and the back of the card
Explanation
Ask for the card itself, because the AGCO tells you to examine the ID by hand. Hold it in your hands rather than let the patron flash it, and never rely on a quick glance. A screen image blocks the checks that matter, such as raised lettering and the AGE 19 banner. Section 9 (1) of O. Reg. 746/21 (Licensing) points at the document itself. Refuse service if he cannot produce the card.
Responsible Service and RefusalQuestion 17
The AGCO information sheet reminds licence holders of a duty in section 43 (1) of O. Reg. 746/21. What must a licence holder not permit on the licensed premises?
1. Option A: Intoxication, unlawful gambling, and disorderly conduct
  Correct answer
2. Option B: Dancing, live music, and loud conversation at the tables
3. Option C: Smoking, vaping cannabis, and eating food at the tables
4. Option D: Lending money, extending credit, and running the bar tabs
Explanation
The AGCO information sheet states the duty as not permitting intoxication, unlawful gambling, or disorderly conduct to occur on the licensed premises or in adjacent areas under the licence holder's exclusive control. It cites section 43 (1) of O. Reg. 746/21, made under the Liquor Licence and Control Act, 2019. The other options list activities that the duty does not name.
Responsible Service and RefusalQuestion 18
Two guests with several signs of intoxication move to the parking lot your bar controls, and carry on drinking there. How far does the duty in section 43 (1) of O. Reg. 746/21 reach?
1. Option A: Only the area inside the four walls of the building itself
2. Option B: Only the indoor room where the liquor is sold
3. Option C: The licensed premises and adjacent areas you control
  Correct answer
4. Option D: Every property located on the same street as the bar
Explanation
Section 43 (1) of O. Reg. 746/21 says the licensee shall not permit intoxication, unlawful gambling, or disorderly conduct on the licensed premises or in adjacent areas under the exclusive control of the licensee. A lot you control sits inside that duty. The duty stops at land you do not control, so it does not cover the whole street.
Responsible Service and RefusalQuestion 19
In the AGCO information sheet, the reminder about the licence holder's statutory duty sits in which tier of the strategies?
1. Option A: The initial sign tier
2. Option B: The tier for a few signs
3. Option C: The prevention advice
4. Option D: The multiple signs tier
  Correct answer
Explanation
The AGCO information sheet puts the reminder in the third tier, for a patron with multiple signs, beside the instruction to cease service under any circumstances and to manage the intoxication. The first two tiers deal with monitoring and with offering food, water, and low-alcohol or non-alcoholic drinks. The prevention advice is a separate part of the sheet about lowering the risk before it starts.
Responsible Service and RefusalQuestion 20
The AGCO information sheet sets out who must hold a valid training certificate. Which group does it name?
1. Option A: Only the bartenders, and no other staff working at the bar
2. Option B: Everyone who sells, serves, delivers, or takes orders
  Correct answer
3. Option C: Only staff who have worked at the premises for a full year or more
4. Option D: Only the licence holder, and the managers who work for them
Explanation
The AGCO information sheet makes it the licence holder's responsibility to ensure that every person handling liquor holds a valid, non-expired training certificate approved by the board of the AGCO. This covers anyone involved in the sale, service, sampling, delivery, or order-taking for liquor. It names managers, the security staff the licensee employs, and employees handling liquor. Length of service does not change the duty.
Responsible Service and RefusalQuestion 21
Two guests each drink four beers in the same hour. One shows three signs of intoxication and the other shows none. What does that tell you?
1. Option A: The drink count decides service, so treat them the same
2. Option B: Reactions vary, so you serve on the signs you can see
  Correct answer
3. Option C: The second guest must be hiding the signs
4. Option D: Neither guest may be served after four drinks
Explanation
The AGCO information sheet opens by saying individual reactions to alcohol, cannabis, or other drugs vary. Health Canada lists body size, age, food, medications, health, and mood among the factors that change the effect. So the count alone decides nothing. Section 32 of the Liquor Licence and Control Act, 2019 asks whether the guest is or appears to be intoxicated, and nothing in the Act sets a four-drink cut-off.
Responsible Service and RefusalQuestion 22
A group orders a fresh round every fifteen minutes and eats nothing. Which factor on Health Canada's list should raise your attention?
1. Option A: How quickly they drink
  Correct answer
2. Option B: The brand of beer they chose
3. Option C: The size of their table
4. Option D: The time of year
Explanation
Health Canada lists how quickly you drink, and the amount and type of food you have eaten, among the factors that decide how alcohol affects you. The AGCO information sheet turns the same fact into advice: offer food and alternative drinks to decrease the rate of drinking. Health Canada also says alcohol has the same effect no matter which drink you choose, so the brand tells you nothing.
Delivery and Special SituationsQuestion 23
You just dropped off a liquor order. How long must your delivery service keep the record of that order?
1. Option A: One year from the date of delivery
  Correct answer
2. Option B: 30 days from the date of delivery
3. Option C: Six months from the date the customer ordered
4. Option D: Three years from the date you bought the liquor
Explanation
You keep the record of each order for at least one year from the date of delivery. The clock starts at delivery, not at the order date or the purchase date. 30 days and six months both fall short of the rule.
Delivery and Special SituationsQuestion 24
An AGCO inspector asks to see your record for a delivery you made last month. Which detail must that record include?
1. Option A: The customer's employer and their workplace job title
2. Option B: The customer's full payment card number and expiry date
3. Option C: The name of the person who made the delivery
  Correct answer
4. Option D: The licence plate of the delivery vehicle
Explanation
The order record names the person who made the delivery. It also gives the delivery licensee's licence number when that licensee or its staff made the delivery. The record holds the customer's name and address, the purchase and delivery dates, and the delivery address. It shows the kinds, quantities and prices as well, plus confirmation of delivery. An employer, a card number and a plate number are not on the list.
Delivery and Special SituationsQuestion 25
Your delivery service carries orders out of a licensed retail store. What extra record must you keep for one year?
1. Option A: A copy of every order the retail store gives you
  Correct answer
2. Option B: A copy of the store's retail licence, renewed every year
3. Option C: A photo of each customer at the door
4. Option D: The store's daily sales totals for every cash register
Explanation
For deliveries from a retail store, you keep a copy of every order the store gives you, for one year. The store's licence and its sales figures are the store's business, not your record. Photographing customers is not a rule and does not replace the ID check.

Smart Serve Practice Test 7

Smart Serve Practice Test 7 Questions and Answers

Past 2 standard drinks on one occasion, which harms does Canada's guidance link to the increase?

Two guests each order one drink. One takes a 341 ml bottle of 5% beer, the other takes a 250 ml glass of 13% wine. Who is closer to the per occasion mark of 2 standard drinks?

A guest has finished two 43 ml shots of 40% vodka, so 2 standard drinks, and orders a third. What does Canada's guidance say about that third shot?

What does Canada's guidance say drives the acute risks on any single drinking occasion, such as unintentional injury?

On Canada's weekly risk continuum, which weekly amount sits in the low risk band?

The Registrar decides your bar's advertisement breaks the guidelines and orders you to stop using it. What can you do?

A brewery representative offers to leave two free kegs for your launch night, on the house. What is the right answer?

Which support from a beer manufacturer may your bar accept?

Which advertisement breaks the Registrar's advertising guidelines?

Which claim may a liquor advertisement not make?

A local promoter who holds no licence and no permit wants to advertise a liquor brand at an event. Do the advertising rules apply to him?

A guest offers a Canadian birth certificate to prove that she is 19. What is the problem with it?

A guest who appears under 19 does not drive and holds no passport. Which ID on the AGCO's list would work for him?

A guest shows a Canadian Citizenship Card with a photograph, issued in 2015. What does the AGCO's list say about this card?

A guest who appears under 19 shows a Canadian Permanent Resident Card. Is it accepted ID for a liquor sale?

A guest who appears under 19 holds up his phone with a photo of his driver's licence on the screen. What should you do?

The AGCO information sheet reminds licence holders of a duty in section 43 (1) of O. Reg. 746/21. What must a licence holder not permit on the licensed premises?

Two guests with several signs of intoxication move to the parking lot your bar controls, and carry on drinking there. How far does the duty in section 43 (1) of O. Reg. 746/21 reach?

In the AGCO information sheet, the reminder about the licence holder's statutory duty sits in which tier of the strategies?

The AGCO information sheet sets out who must hold a valid training certificate. Which group does it name?

Two guests each drink four beers in the same hour. One shows three signs of intoxication and the other shows none. What does that tell you?

A group orders a fresh round every fifteen minutes and eats nothing. Which factor on Health Canada's list should raise your attention?

You just dropped off a liquor order. How long must your delivery service keep the record of that order?

An AGCO inspector asks to see your record for a delivery you made last month. Which detail must that record include?

Your delivery service carries orders out of a licensed retail store. What extra record must you keep for one year?