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Practice Test 16 · 25 Questions

Smart Serve Practice Test 16

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Smart Serve Practice Test 16 Questions and Answers

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  1. Alcohol and the BodyQuestion 1

    A guest heading to a party tells you she has not eaten all day. What does public health guidance suggest she do?

    1. Option A: Drink faster, so she finishes before the alcohol takes hold

    2. Option B: Eat food, so the alcohol absorbs into her body slowly

      Correct answer
    3. Option C: Skip food, because a full stomach traps alcohol

    4. Option D: Drink only spirits, because they absorb more slowly

    Explanation

    CCSA guidance says not to drink on an empty stomach and to eat food so the alcohol absorbs into your body slowly. Drinking faster raises the effect, because how quickly you drink is one of the things that changes it. A full stomach slows how fast alcohol reaches the blood rather than trapping it. Alcohol has the same effect no matter which beverage you drink, so spirits are not a slower option.

  2. Alcohol and the BodyQuestion 2

    A regular runs a road-building machine on a paving crew. He says the machine is not a real vehicle, so one beer before his next shift is fine. Is he right?

    1. Option A: No, Ontario's zero tolerance law also covers driving a road-building machine

      Correct answer
    2. Option B: Yes, road-building machines are exempt from Ontario's impaired driving rules

    3. Option C: No, but the warn range is his limit, not zero tolerance

    4. Option D: Yes, zero tolerance only applies to drivers of cars and commercial trucks

    Explanation

    Ontario's zero tolerance law names driving a road-building machine as its own covered category, alongside young drivers, novice licence holders and commercial drivers. He cannot have any alcohol in his system before that shift. Nothing exempts road-building machines from the rules. The warn range applies to drivers outside the zero tolerance groups, and he is inside one.

  3. Alcohol and the BodyQuestion 3

    A guest tells you she supervises a school trip in the morning and asks how many she can have tonight. Which point from public health guidance fits best?

    1. Option A: Being responsible for the safety of others is a circumstance when no alcohol is safest

      Correct answer
    2. Option B: She can drink freely and happily right up until the moment she stops before midnight

    3. Option C: The limit doubles for people who are not driving that night

    4. Option D: Supervision duties have no connection to alcohol guidance

    Explanation

    Being responsible for the safety of others is on the CCSA list of circumstances when no alcohol is safest. A cut-off time does not settle her state in the morning, because alcohol stays until her liver eliminates it. No guidance doubles anyone's limit for not driving.

  4. Alcohol and the BodyQuestion 4

    A guest drank heavily until 2 a.m. and plans to drive at 8 a.m. He slept, showered and ate breakfast. What should you tell him if he asks?

    1. Option A: Sleep resets blood alcohol back to zero by the time he fully wakes up the next morning

    2. Option B: A shower and breakfast clear whatever alcohol is still left in his system by then

    3. Option C: He is fine, because the bar has been closed for hours

    4. Option D: Alcohol keeps circulating until his liver eliminates it, so he may still be over the limit

      Correct answer

    Explanation

    Alcohol continues to circulate through the body until the liver eliminates it. A heavy night can leave a driver over the limit in the morning. Sleep, a shower and a meal make him feel better and remove no alcohol. At 0.08 or more he faces an immediate 90-day suspension, and any alcohol at all is too much for a young or novice driver.

  5. Alcohol and the BodyQuestion 5

    A guest asks how a roadside breath test can measure what is in his blood. What is the link?

    1. Option A: The device measures alcohol in saliva

    2. Option B: Breathing is how the body eliminates most alcohol

    3. Option C: The device estimates from body weight and the drinks the driver reports

    4. Option D: A small share of alcohol leaves the body through breathing

      Correct answer

    Explanation

    About 10% of alcohol exits the body through urine, sweat and breathing, so the breath carries a measurable share. The liver eliminates the rest, which makes breathing a minor route. The test reads breath rather than saliva, and it does not rely on what the driver says he drank.

  6. Laws and LiabilityQuestion 6

    The Registrar orders a licensee to stop using an advertisement under subsection 29 (2). The licensee keeps running it. Which clause of section 67 does that engage?

    1. Option A: Section 67 (1) (a), false information in an application

    2. Option B: Section 67 (1) (d), proceeds of an offence

    3. Option C: Section 67 (2), director and officer liability

    4. Option D: Section 67 (1) (b), knowingly failing to comply with an order under subsection 29 (2)

      Correct answer

    Explanation

    Section 67 (1) (b) makes it an offence to knowingly fail to comply with an order under subsection 29 (2), which is the Registrar's order to stop using an advertisement. Clause (a) covers false information in an application, statement or return. Clause (d) covers the proceeds of an offence. Subsection 67 (2) reaches directors and officers, not the conduct itself.

  7. Laws and LiabilityQuestion 7

    Under section 69, how does licensee status change the fine for a corporation convicted of supplying liquor to a person under 19?

    1. Option A: It raises the maximum from $250,000 to $500,000

    2. Option B: It lowers the maximum to $200,000

    3. Option C: It raises the minimum from $200 to $1,000, and the maximum stays at $500,000

      Correct answer
    4. Option D: It changes nothing about the fine

    Explanation

    Section 69 sets a $500,000 maximum for a corporation whether or not it holds a licence. The minimum moves from $200 in clause (a) to $1,000 in clause (c). A licensee corporation also faces a suspension of not less than seven days for a contravention of subsection 33 (1).

  8. Laws and LiabilityQuestion 8

    Your bar is a corporation and holds the licence. An inspector proves the bar permitted a 16-year-old to drink on the premises, contrary to subsection 33 (2). Which figures apply on conviction?

    1. Option A: A fine of not less than $1,000 and not more than $500,000

      Correct answer
    2. Option B: A fine of not more than $250,000, with no minimum

    3. Option C: A fine of not less than $200 and not more than $500,000

    4. Option D: A fine of not less than $1,000 and not more than $200,000

    Explanation

    Section 69 (c) applies to a corporation that is a licensee: not less than $1,000 and not more than $500,000. The $200 minimum belongs to a corporation that is not a licensee, and the $200,000 maximum belongs to individuals. The $250,000 maximum is the general penalty in section 68, which does not cover a contravention of subsection 33 (2). The seven-day suspension does not follow here, because section 69 attaches it only to a contravention of subsection 33 (1).

  9. Laws and LiabilityQuestion 9

    Section 36 of the Liquor Licence and Control Act, 2019 bans selling or supplying liquor from prescribed premises unless what is true?

    1. Option A: A licensed security guard is posted at the door for the whole time liquor is served

    2. Option B: A prescribed sign warning of the dangers of fetal alcohol spectrum disorder is displayed as the regulations require

      Correct answer
    3. Option C: The premises posts a copy of its liquor licence where patrons can see it at the door

    4. Option D: The premises keeps a written log naming every patron it refuses to serve that night

    Explanation

    Section 36 requires a prescribed sign warning of the dangers of fetal alcohol spectrum disorder, displayed in accordance with the regulations. The ban covers an offer to sell or supply liquor, as well as a completed sale. Section 36 says nothing about guards, licence posting or refusal logs.

  10. Laws and LiabilityQuestion 10

    Which premises must display the fetal alcohol spectrum disorder warning sign under section 24 of O. Reg. 745/21?

    1. Option A: Licensed liquor consumption premises only, because that is where patrons drink liquor on site

    2. Option B: Retail stores only, because that is the only place patrons buy liquor to take away

    3. Option C: Licensed liquor consumption premises and ferment on premises facilities only

    4. Option D: Liquor consumption premises, premises with an endorsement to sell and serve liquor, ferment on premises facilities and retail stores

      Correct answer

    Explanation

    Subsection 24 (2) of O. Reg. 745/21 prescribes four types of premises. They are licensed liquor consumption premises, premises with an endorsement to sell and serve liquor, ferment on premises facilities, and retail stores. The shorter lists drop premises that the regulation names.

  11. Laws and LiabilityQuestion 11

    What words does the warning sign carry under subsection 24 (3) of O. Reg. 745/21?

    1. Option A: 'WARNING: Alcohol is a drug. Please drink responsibly.'

    2. Option B: 'WARNING: You must be 19 or older to buy alcohol in Ontario.'

    3. Option C: 'WARNING: Drinking alcohol during pregnancy can cause birth defects and brain damage to your baby'

      Correct answer
    4. Option D: 'WARNING: Never drink and drive.'

    Explanation

    Subsection 24 (3) of O. Reg. 745/21 names the sign posted on the AGCO website bearing the words 'WARNING: Drinking alcohol during pregnancy can cause birth defects and brain damage to your baby'. The sign warns about fetal alcohol spectrum disorder. The other wordings are not the prescribed sign.

  12. Checking ID and MinorsQuestion 12

    It is August 11, 2026. What is the latest date of birth on an ID that still makes a guest 19 today?

    1. Option A: August 12, 2007

    2. Option B: August 11, 2008

    3. Option C: August 11, 2006

    4. Option D: August 11, 2007

      Correct answer

    Explanation

    A guest born on August 11, 2007 turns 19 on August 11, 2026, which is today, so that is the latest date that works. August 12, 2007 is one day too late, because that guest turns 19 tomorrow. August 11, 2008 makes the guest 18, and August 11, 2006 makes the guest 20, so neither is the latest qualifying date.

  13. Checking ID and MinorsQuestion 13

    It is December 31, 2026. A guest's licence shows a date of birth of December 30, 2007. What do you do?

    1. Option A: Decline the sale, because he turns 19 in 2027

    2. Option B: Serve him, because he turned 19 yesterday

      Correct answer
    3. Option C: Decline the sale, because the year on the card is 2007

    4. Option D: Serve him only if he shows a second piece of ID

    Explanation

    He turned 19 on December 30, 2026, which was yesterday, so today he is 19. The year 2007 by itself tells you nothing, because you need the day and the month as well. A second piece of ID would repeat the same birth date.

  14. Checking ID and MinorsQuestion 14

    It is August 11, 2026. A guest's Ontario photo card shows a date of birth of February 14, 2008 and the banner AGE 19 2027/02/14. What do you do?

    1. Option A: Serve her, because the birth date and the banner agree

    2. Option B: Decline the sale, because the banner date contradicts the birth date

    3. Option C: Decline the sale, since she is not 19 until February 14, 2027

      Correct answer
    4. Option D: Serve her, because a card with a banner is government-issued

    Explanation

    The banner date and the birth date agree, and both put her 19th birthday on February 14, 2027, so today she is 18. Agreement between the two dates tells you the card is consistent, not that she is old enough. Government issue is a fact about the card, not about her age.

  15. Checking ID and MinorsQuestion 15

    It is May 5, 2026. A guest says he is 19, but his licence shows a date of birth of May 26, 2007. What governs your decision?

    1. Option A: What the guest says, because he knows his own age

    2. Option B: The guest's appearance, because he looks over 19

    3. Option C: The birth year on the card, which makes him 19 in 2026

    4. Option D: The full birth date on the card, three weeks short of his 19th

      Correct answer

    Explanation

    The full date on the card decides it: he turns 19 on May 26, 2026, which is three weeks after today, so he is 18. What a guest says about his age is not documentation. Appearance and a birth year on their own never settle age, because the day and month decide whether the birthday has passed.

  16. Checking ID and MinorsQuestion 16

    A server suspects a licence may not belong to the guest holding it, so she asks, "How do you spell your middle name?" Is this a technique the AGCO suggests?

    1. Option A: No, because a middle name does not appear on most Ontario licences

    2. Option B: Yes, it is one of the AGCO's own suggested questions

      Correct answer
    3. Option C: No, only the birth date and postal code are acceptable questions

    4. Option D: Yes, but only after you also request a second piece of ID

    Explanation

    Asking how to spell a middle name is one of the AGCO's own suggested questions for a suspected fake ID, alongside the birth date and the postal code. A middle name does not need to appear on the licence, since you are testing what the guest knows, not just what is printed. This question works on its own, and it does not require a second ID first.

  17. Responsible Service and RefusalQuestion 17

    Section 47 of the Liquor Licence and Control Act, 2019 has one exception to a police vacate order. Who is it for?

    1. Option A: Staff who are working at the time of the order.

    2. Option B: Persons residing in the premises.

      Correct answer
    3. Option C: Guests who have already paid for a meal.

    4. Option D: Anyone over 65 years of age.

    Explanation

    Section 47 (2) says the vacate power does not apply to persons actually residing in the premises, so an officer cannot order a resident out of his own home. Staff, paying guests and older guests get no exception in the section. Section 46 has no matching exception, because it applies only to licensed or permitted premises.

  18. Responsible Service and RefusalQuestion 18

    Which of these do sections 44 to 47 of the Liquor Licence and Control Act, 2019 NOT authorize staff to do?

    1. Option A: Require a guest to leave the premises.

    2. Option B: Remove a guest from the premises, using no more force than is necessary.

    3. Option C: Forbid a guest to enter the premises.

    4. Option D: Take a guest's car keys and hold them until he sobers up.

      Correct answer

    Explanation

    Nothing in sections 44 to 47 lets you take or hold a guest's property. The powers are narrow and specific. You may require a person to leave under sections 44 (2) and 45 (1). You may remove him with no more force than is necessary under section 44 (2), and forbid entry under section 45 (1). Asking a guest to hand over his keys is a request he can refuse. When you cannot keep an intoxicated guest safe, the AGCO information sheet points you to the police.

  19. Responsible Service and RefusalQuestion 19

    Section 48 of the Liquor Licence and Control Act, 2019 lets a police officer do something instead of charging an intoxicated person. What is it?

    1. Option A: Take him into custody, and escort him to a hospital instead of starting a charge.

      Correct answer
    2. Option B: Drive the person home personally and give him a verbal warning.

    3. Option C: Order the licensee on scene to pay for the person's taxi fare.

    4. Option D: Suspend the person's driver's licence for the rest of the night, and note it on his record.

    Explanation

    Section 48 (1) gives the officer a choice: take the person into custody and escort him to a hospital, instead of starting a proceeding under the Provincial Offences Act. It applies where the officer finds a person apparently in contravention of section 31 (1), which prohibits being intoxicated in a place the public may enter. A lift home, a fare order and a licence suspension appear nowhere in the section.

  20. Responsible Service and RefusalQuestion 20

    Your bar has an intoxicated guest who needs medical help. Who may use the hospital route in section 48 of the Liquor Licence and Control Act, 2019?

    1. Option A: The licensee, using the bar's own transport.

    2. Option B: A police officer.

      Correct answer
    3. Option C: Any staff member who holds a valid server certificate.

    4. Option D: A paramedic called to the premises by the bar.

    Explanation

    Section 48 (1) gives the power to a police officer and to nobody else. The hospital trip is an alternative to a charge, so it sits with the person who could lay that charge. Staff can and should call for help, and the AGCO information sheet tells you to call the police when you need to. What staff cannot do is take a guest into custody.

  21. Responsible Service and RefusalQuestion 21

    Section 48 (2) of the Liquor Licence and Control Act, 2019 protects hospitals and physicians from being sued. What is the limit on that protection?

    1. Option A: It ends the very moment the person was found to be intoxicated by cannabis rather than alcohol.

    2. Option B: It ends if the person later pays in full for the treatment he received.

    3. Option C: It applies only to hospitals located in Ontario cities, not rural ones.

    4. Option D: It does not apply where the Health Care Consent Act, 1996 requires consent to the treatment.

      Correct answer

    Explanation

    Section 48 (3) carves out cases where the Health Care Consent Act, 1996 requires consent, so health law keeps its normal force. Inside that limit, section 48 (2) blocks a damages claim brought on the ground only that the hospital or physician examined or treated the person without consent. The substance involved, the billing and the location of the hospital change nothing.

  22. Responsible Service and RefusalQuestion 22

    A court convicts a person of being intoxicated in a public place under section 31 (1) of the Liquor Licence and Control Act, 2019. What may the court order under section 49?

    1. Option A: Up to 90 days of detention for treatment in a designated institution, if that may benefit him.

      Correct answer
    2. Option B: A court-ordered fine of $500, plus a full one-year ban from all licensed premises in Ontario.

    3. Option C: An order for six months of unpaid work at any licensed premises.

    4. Option D: An order for immediate treatment, given with or without his consent.

    Explanation

    Section 49 (1) lets the court order detention for treatment in a designated institution, for 90 days or a shorter period the court thinks advisable. That applies where the order may benefit the person. The section is about treatment, so no fine, ban or work order comes from it. Consent still matters, because section 49 (2) says the order does not authorize treatment without consent where the Health Care Consent Act, 1996 requires it.

  23. Delivery and Special SituationsQuestion 23

    An AGCO inspector walks into a licensed bar on a Tuesday afternoon. What can the inspector ask for?

    1. Option A: Proof of a staff member's certification, at any time

      Correct answer
    2. Option B: Proof of certification only during a booked audit

    3. Option C: Nothing, because certification is between the worker and the training provider

    4. Option D: Proof of certification for managers only

    Explanation

    AGCO inspectors may ask a licensee for proof of a staff member's certification at any time. That is why licensees are advised to keep copies of their own and their staff certificates. The request is not limited to booked visits or to managers.

  24. Delivery and Special SituationsQuestion 24

    How long is a Smart Serve certificate valid?

    1. Option A: 2 years from the date of issue

    2. Option B: 3 years from the date of issue

    3. Option C: 10 years from the date of issue

    4. Option D: 5 years from the date it is issued

      Correct answer

    Explanation

    Smart Serve certificates are valid for 5 years from the date of issue. Ontario requires every liquor training certification to be renewed every five years, so the same period applies to the other Board approved programs.

  25. Delivery and Special SituationsQuestion 25

    Your Smart Serve certificate expires next month, and you recertify before that date. What do you pay?

    1. Option A: $29.95, the reduced fee while your certificate is still valid

      Correct answer
    2. Option B: $44.95, the full course fee for a first-time or expired certificate

    3. Option C: $24.95, the fee for the separate Retail course program

    4. Option D: Nothing, because Smart Serve renewals are free of charge

    Explanation

    Recertification costs $29.95 while your certificate has not expired. Once it expires, the full course fee of $44.95 applies. $24.95 is the price of the Retail course, which is a separate program for retail store settings.